SpyderBot Documentation
Privacy
Privacy is fundamental to trustworthy AI Visibility intelligence.
What Privacy Means
SpyderBot is designed to observe AI systems—not the private activities of our customers.
The platform collects only the information necessary to provide AI Visibility intelligence, generate reports, and support the services requested by customers.
We believe organizations should clearly understand what information is used, why it is used, and what remains entirely under their control.
Privacy therefore extends beyond regulatory compliance.
It is a design principle that influences how SpyderBot collects, processes, stores, and protects information.
Our Privacy Principles
SpyderBot's approach to privacy is guided by four principles.
Purpose Limitation
Information is collected only for purposes directly related to providing AI Visibility intelligence and supporting platform functionality.
Data Minimization
We seek to collect only the information necessary to operate the platform.
Unnecessary collection increases complexity without improving customer value.
Customer Control
Organizations retain control over the information they choose to provide.
Customers determine which brands, websites, Prompt Sets, and analytical projects they create within the platform.
Transparency
Customers should understand how their information contributes to platform functionality.
Our goal is to communicate data practices clearly rather than requiring customers to infer them from technical implementation.
What We Collect
Depending on how SpyderBot is used, information may include:
- Account information.
- Organization and workspace configuration.
- Brands, websites, and entities selected for analysis.
- User-created Prompt Sets.
- Report configuration.
- Observation metadata.
- Platform usage information necessary for product improvement and operational reliability.
This information enables SpyderBot to perform requested analyses and provide ongoing AI Visibility intelligence.
What We Do Not Collect
SpyderBot is not designed to collect information unrelated to AI Visibility analysis.
For example, the platform does not intentionally collect:
- private conversations occurring outside the platform,
- proprietary organizational documents unless intentionally provided by the customer,
- confidential business information unrelated to requested analyses,
- customer content for the purpose of training general-purpose AI models.
Our objective is to analyze publicly observable AI behavior—not customer-owned knowledge.
How Information Is Used
Information collected through the platform is used to:
- generate AI Visibility reports,
- coordinate observations,
- improve analytical quality,
- maintain platform reliability,
- support customer workspaces,
- and continuously improve the user experience.
Information is used only in ways consistent with the purposes for which it was collected.
Customer Control
Customers remain in control of their analytical environment.
Organizations decide:
- what to analyze,
- when analyses are performed,
- which Prompt Sets are created,
- who can access workspaces,
- and how reports are shared.
SpyderBot provides analytical infrastructure.
Customers control how that infrastructure is used.
Privacy and Methodology
Privacy supports the methodological principles described throughout the platform.
Methodology determines how intelligence is produced.
Privacy determines how customer information is handled while producing that intelligence.
The two work together to support trustworthy AI Visibility analysis without requiring unnecessary access to customer-owned information.
Related Pages
Additional information is available in:
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Limitations explains the intended scope of SpyderBot intelligence, the boundaries of AI Visibility analysis, and situations where analytical conclusions should be interpreted with additional caution.