SpyderBot Documentation

Contact Support

In-app Support is the primary channel for workspace-specific troubleshooting. Include the product area (Brand Insights, Prompt Intelligence, or AI Traffic), website or brand, approximate period, and what you expected to see.

  • Use documentation for setup and interpretation questions first.
  • Use Contact Sales for Enterprise procurement or approved security questionnaires.
  • Do not send secrets, unnecessary personal data, or full credential material in tickets.