SpyderBot Documentation

Brand Insights Overview

Brand Insights helps organizations understand how AI systems represent their brand across strategically relevant questions.

It analyzes repeated responses across a selected Prompt Set and multiple AI systems to show where the brand appears, how it is described, how it compares with competitors, when it is recommended, and which findings deserve further investigation.

Brand Insights is designed for strategic understanding. It provides a report-level view of AI representation and connects every important conclusion to the prompts and responses that support it.


Questions Brand Insights answers

  • How often does the brand appear in relevant AI responses?
  • How does its visibility compare with selected competitors?
  • In which prompts, intents, products, and AI systems is visibility strongest or weakest?
  • How do AI systems describe the brand?
  • Which positive, mixed, neutral, or negative contexts recur?
  • How often is the brand included or recommended?
  • Where does the brand rank when AI responses provide an ordered comparison?
  • How is performance changing across compatible report runs?
  • Is the brand visible in commercial and purchase-oriented conversations?
  • How do leadership and finance-related contexts influence brand representation?
  • Which responses support each finding?

The six Intelligence groups

Mention & Visibility

Explains whether the brand appears, how broadly it appears, and how its presence compares with the declared competitive set.

Sentiment & Context

Explains how AI systems describe the brand, which themes recur, and whether positive, mixed, neutral, or negative contexts are present.

Ranking & Performance

Explains whether the brand is included, recommended, and placed prominently when AI responses compare or rank alternatives.

Trend & Prompt Intelligence

Explains how compatible metrics change over time and which prompts contribute most to improvement, decline, or opportunity. This is a Brand Insights intelligence group—not the Prompt Intelligence product.

Commerce

Explains whether the brand appears and is recommended in commercial, comparison, and purchase-oriented conversations.

Leadership & Finance

Explains how AI systems connect the brand with founders, executives, ownership, investors, financial status, and related contexts.


How Brand Insights fits within SpyderBot

  • Use Brand Insights to understand the high-level state of brand representation.
  • Use Prompt Intelligence to investigate individual prompts and response patterns.
  • Use AI Traffic when website measurement is connected and you need bot activity or AI-referred human outcomes.

The Overview Tab may show AI Referrals (Estimated)—estimated human visits from chat/AI search when the site has no compatible tracking. That card is not AI Traffic product measurement.